Legal
Privacy & Cookie Policy
Last updated: September 2026. This policy explains how JEL Marketing ("we", "us") handles your information when you use this website.
1. Who we are
JEL Marketing is a UK digital marketing agency. You can reach us at James.liddle@jelmarketing.co.uk or on 01228 908521.
2. What we collect
When you contact us or submit a form (such as the free Marketing Check), we collect the details you provide: your name, email address, phone number, business name and the content of your enquiry.
We also collect standard technical information such as your browser type and pages visited, used to keep the site secure and improve it.
3. How we use your information
We use your details only to respond to your enquiry, provide the services you request, and — where you have agreed — send you relevant marketing updates. We never sell your data to third parties.
4. Cookies
Cookies are small text files stored on your device. We use:
- Essential cookies — required for the site to function, such as remembering your cookie choice and keeping you signed in.
- Preference storage — remembers choices like dismissing the welcome message, stored locally in your browser.
When you first visit, you can accept or decline cookies using the banner. Declining keeps only essential storage. You can clear cookies at any time through your browser settings.
5. Third-party services
Some pages embed third-party content, such as YouTube videos and 360° virtual tours. These providers may set their own cookies when you interact with their content; their own privacy policies apply.
6. Your rights
Under UK GDPR you have the right to access, correct or delete the personal data we hold about you, and to object to or restrict how we use it. To exercise any of these rights, email James.liddle@jelmarketing.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).
7. Data retention & security
We keep enquiry data only as long as needed to handle your request and any follow-up work, and store it securely with access limited to the team members who need it.